McDonald’s documents frustrate the NLRB

McDonald’s Corp. is annoying the National Labor Relations Board in its investigation of the franchisor as a joint employer by borrowing federal agencies’ tactic for withholding sensitive information.

The NLRB has complained in legal filings that McDonald’s corporate staff is redacting subpoenaed documents—masking segments with heavy black markers—to hide information the agency suspects to be relevant, according to court documents seen by the Washington Examiner.

McDonald’s counters that the blacked-out info is not pertinent to the investigation, and that it has a right to protect “sensitive and personal” information about its operations.

The NLRB has also complained that McDonald’s is not responding quickly to the requests for documents.

In an investigation of alleged anti-union activities by some McDonald’s franchisees, the NLRB has reclassified the franchisor as a joint employer of the licensed operations’ staffs. It has asked a federal judge to halt McDonald’s editing of materials that could illustrate how much control McDonald’s had over field-level operations and personnel.

McDonald’s argues that the subpoenas secured by the NLRB are overly broad. It noted in a statement to the Examiner that it has already supplied 160,000 pages of information to the agency, with more required to meet the subpoena.

The NLRB acknowledges that it has sought information in 114 areas of inquiry, including how McDonald’s monitors franchisee operations to ensure compliance with the franchisor’s standards.

The investigation of McDonald’s as a joint employer is seen as a test case of the NLRB’s recent redefinition of the legal term. The NLRB has changed its interpretation of the standard, making it applicable to parties with an indirect influence on a related party’s employment policies and practices.  The expansion of the definition could extend the label of joint employer to franchisors and contractors.

In a complaint brought against McDonald’s franchisees by members of the Fight for $15 movement to raise quick-service wages, the NLRB decided that McDonald’s control of franchisees’ operations and menus make it a joint employer. As such, it is liable for the labor activities of franchisees, the agency argued.

The matter is being closely watched by other restaurant franchisors.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners