Restaurant Business Daily

A true business intelligence tool helping operators become more efficient and profitable, Restaurant Business Daily eNewsletter gives restaurateurs tips and tools from RestaurantBusinessOnline.com's most recent postings and from around the web.

Operations

Ghost kitchens are dead. But new models arise from the ashes

The pioneers who created commissary-style, shared kitchens for rent have closed, pivoted or shown signs of struggle. But elements live on in a variety of new delivery-forward concepts that some call ghost kitchens 2.0.

Financing

Podcast transcript: Cici's President Jeff Hetsel

The executive of the pizza buffet chain discusses video games, technology, labor costs and my favorite pizza in this transcript of the most recent episode of the podcast A Deeper Dive.

The chain on Thursday is adding a third tier to its loyalty program: an annual subscription option for $100.

The coffee shop chain sells a lot of gift cards, has plans for late-night delivery and new product introductions. And young people like their beverages cold.

The sub-sandwich chain, which is being sold to Roark Capital, said its footlong pretzel, churro and cookie are exceeding sales expectations.

But who, exactly, acquired the intellectual property rights to the buffet brand that will be born again in Arizona?

Restaurant customers in Latin America are the biggest purchasers of combo meals, according to Technomic.

A Deeper Dive: Jeff Hetsel, president and COO of the pizza buffet chain, joins the podcast to talk about the brand’s focus on games and what that does to its business.

The Bottom Line: The fast-food giant’s improvement to its burgers is the latest menu upgrade in a bid to keep up with a competitive restaurant market.

The coffee shop chain expressed confidence in its key China market despite soft sales there. “We are not interested in entering the price war.”

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