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Restaurant Business Daily

A true business intelligence tool helping operators become more efficient and profitable, Restaurant Business Daily eNewsletter gives restaurateurs tips and tools from RestaurantBusinessOnline.com's most recent postings and from around the web.

Operations

Glenn D'Amore named president of Silver Diner

 By Lisa Jennings on Dec. 12, 2023

Co-founder Robert Giaimo turned over the president role but remains CEO of the 24-unit restaurant group.

Technology

Wendy's takes its shot at AI drive-thrus

 By Jonathan Maze on Dec. 12, 2023

The burger chain has four in operation and plans to test more of them this year and next as rival McDonald’s is set to decide the future of its own effort.

Technology

A new era of celebrity 'voice cloning' for AI drive-thru orders is coming

By Lisa Jennings on Dec. 12, 2023

Drive-thru guests may soon hear familiar voices taking their order at their favorite quick-service chain.

Operations

Shake Shack's C-suite will look different for the next phase of growth

By Lisa Jennings on Dec. 11, 2023

The chain was already looking for a new COO. Now the search is on for a new CEO. If an activist investor has its way, the leaders will have strong operational experience in limited service.

Leadership

Shake Shack CEO Randy Garutti is retiring

By Jonathan Maze on Dec. 11, 2023

The chief executive will retire in 2024 after the company finds his successor, ending a 24-year tenure with the company.

Financing

Domino's regains its momentum

By Jonathan Maze on Dec. 08, 2023

The pizza chain is regaining delivery customers as profitability improves, thanks to better operations, staffing and higher prices. It is now focused on accelerating growth worldwide.

Financing

With CosMc's, McDonald's shows its risk-taking side

By Jonathan Maze on Dec. 08, 2023

The Bottom Line: The first unit of McDonald’s opened to long lines in its first two days. The concept proves that the company can get attention. And it’s willing to take some chances.

Financing

Big restaurant chains get aggressive on unit growth

By Jonathan Maze on Dec. 08, 2023

The Bottom Line: Yum Brands, McDonald’s and Domino’s are all making a big push to accelerate growth. Most of it will come outside the U.S. But they have domestic plans, too.

Operations

Chipotle helps its smaller suppliers find access to capital

By Lisa Jennings on Dec. 08, 2023

Planning to double in unit count, the fast-casual chain needs its suppliers to grow too. A unique partnership with digital platform Bridge is designed to open doors for potential financing.

Financing

Chris Kempczinski changes his tune on restaurant automation

By Jonathan Maze on Dec. 07, 2023

The Bottom Line: While noting that humans will continue to drive restaurants, the McDonald’s CEO notes that the calculus on automation gets closer as labor costs soar.

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