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Restaurant Business Daily

A true business intelligence tool helping operators become more efficient and profitable, Restaurant Business Daily eNewsletter gives restaurateurs tips and tools from RestaurantBusinessOnline.com's most recent postings and from around the web.

Technology

Consumers across generations debate the pros and cons of restaurant tech

 By Lisa Jennings on Sep. 13, 2023

As the industry races to adopt the latest innovations, how are diners feeling about their brand interactions? A member of Gen Z, a Millennial, a Gen Xer and a Boomer shared their views at FSTEC.

Financing

For Boston Market, another ugly chapter could be its last

 By Jonathan Maze on Sep. 13, 2023

After years of steady decline, the fast-casual brand appears to be in a death spiral of unpaid bills, legal filings and angry customers. Even in a world as forgiving as restaurants, it may be impossible for the chain to come back.

Operations

How Sweetgreen got restaurant margins up and how they plan to keep them there

By Lisa Jennings on Sep. 13, 2023

This will be the break-even year for the fast-casual chain, the company predicts. CFO Mitch Repack shared details on the strategies that are gaining traction.

Leadership

Howard Schultz is stepping down from the Starbucks board

By Jonathan Maze on Sep. 13, 2023

The former CEO and chairman emeritus is no longer company director as part of a planned transition. Wei Zhang, former Alibaba senior advisor, will take on the role.

Financing

Huey Magoo's is riding the chicken tenders wave

By Jonathan Maze on Sep. 13, 2023

A Deeper Dive: Andy Howard, CEO of the fast-casual chain, joins the podcast to talk about the company’s growth plans and consumer demand for chicken.

Financing

Why would Roark Capital buy Subway?

Sep. 12, 2023

Technomic's Take: The sandwich chain has been shedding locations since 2016. But the brand may be poised for a sustained turnaround.

Financing

Boston Market is reopening its N.J. restaurants

By Jonathan Maze on Sep. 12, 2023

The state has lifted its stop-work order, saying that employees have been repaid. Restaurants are expected to reopen this week as deliveries come in.

Financing

Corner Bakery employees thought they had a savior. They got something else

By Jonathan Maze on Sep. 12, 2023

Jay Pandya took over Corner Bakery during the pandemic in 2020. He demanded tough cost cuts, and refused to pay bills. Employees left in droves. Workers were locked out of stores. And the company’s lender accused him of using the company as a “piggy bank.”

Marketing

Domino's upgrades its loyalty program

By Jonathan Maze on Sep. 12, 2023

The pizza chain is reducing how much customers need to spend to earn points and will let customers earn points earlier. It is the latest fast-food company to upgrade its loyalty program, which has become a key marketing tool.

Operations

McDonald's is getting rid of its self-serve drink stations

By Jonathan Maze on Sep. 11, 2023

The burger giant is ditching self-serve soft drinks by 2032 to “create a consistent experience” across its different ordering channels.

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