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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 20
Workforce

Déjà vu for Chipotle as it looks to hire another 20K workers

The fast casual raised hourly wages last year and brought on thousands of new employees, returning it to pre-COVID staffing levels. But it’ll need many more workers to keep up with its fast growth.

Marketing

Marketing Bites: Restaurants get racy for Valentine’s Day

Wingstop wants singles to go “boneless,” Hooters will shred your ex, Jimmy John’s is opening an “intimate” pop-up restaurant and more.

Operations

Chipotle to mid-sized cities: We’re coming for you

The burrito giant this week upped its long-term openings forecast, saying it is seeing strong momentum in a relatively new strategy focused on previously overlooked locations.

Financing

Omicron dampens the end of a big quarter for Chipotle

Despite COVID challenges, the fast casual is seeing strong digital growth and is upping its new store opening projections for the future.

Leadership

Clean Juice adds a chief marketing officer

The organic juice chain promoted B. Quick Chadwick to CMO from VP of marketing.

Technology

Inside Wingstop’s latest move toward becoming a 100% digital operation

Six things to know about the fast casual’s new “restaurant of the future,” and why it’s so bullish on using technology to sell more chicken wings.

Financing

Buffet chain Pizza Inn continues to shrink

Parent company Rave Restaurant Group closed another five locations of the chain during the second quarter.

Operations

Are fast casuals going through a mid-life crisis?

They’re adding drive-thrus, taking away dining rooms, letting customers order at the table and more; blurring the lines between their segment, quick service, and even casual dining.

Operations

Super Bowl chicken wings will be plentiful, but costly

Unlike last year, there’s no wing shortage but wing prices remain high, driven by surging demand, labor shortages and other record-high costs surrounding their production.

Leadership

La Madeleine promotes Christine Johnson to COO

Johnson had previously served as chief administrative officer for the French bakery-café chain’s parent, Le Duff America.

Operations

Wingstop opens a cash-less, seat-less restaurant

The wing chain’s new “restaurant of the future” will allow the brand to test equipment and layouts to maximize its off-premise business.

Leadership

Sprinkles names finance vet Allison Schulder CFO

Schulder comes to the cupcake chain after previously serving as chief financial officer for True Food Kitchen.

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