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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 18
Operations

Sweetgreen really wants you to get back to the office

The fast-casual salad chain revealed it has about 500 Outpost office drop-off locations, but it’s hoping to grow that business to boost its sales.

Operations

Why some indies aren’t ready to ditch safety protocols and party like it’s 2019

Despite the lifting of mask and vaccine mandates in many places, some operators say they’re sticking with their COVID-cautious practices—at least for now.

Financing

For Sweetgreen, margins remain a big hurdle

The fast-casual, in its first earnings report as a public company, said it expects its first-quarter restaurant-level margins to be between 10% and 11% despite growing sales.

Operations

Potbelly outlines its big growth goals

The 443-unit fast-casual sandwich chain said it intends to grow to 2,000 locations in the next decade and become a largely franchised operation.

Marketing

Marketing Bites: It’s a fine line between edgy and WTF

A couple of chains walk that line, others are leveraging TikTok in creative ways to get their messages out and more.

Leadership

Moe’s appoints a chief brand officer

Tory Bartlett has been with the fast casual’s parent, Focus Brands, for three years, most recently serving as chief brand officer for Schlotzsky’s.

Operations

Pressed finds success with novel sales channels

The cold-pressed juice chain is partnering with independent coffee shops to sell its products and has seen strong sales results.

Financing

A small quesadilla chain gets an investment from Mooyah’s owner

Investor Anand Gala and his Gala Capital Partners have taken a minority stake in seven-unit fast-casual concept Dillas Quesadillas to help it become a franchisor.

Operations

Chipotle opens a big corporate office in Columbus

The new restaurant support center, which took two years to build, will house 400 employees across a range of departments and will help the fast casual achieve its lofty growth goals, it said.

Leadership

Velvet Taco hires industry vet as CFO

Lee Evans joins the fast casual after holding financial posts at Rock Bottom, Raising Cane’s and more.

Operations

Portillo’s dining room-less restaurant is a big hit

The fast-casual Italian beef and hot dog chain’s CEO said the newest prototype just might be “something very, very special.”

Operations

How The Wiener's Circle became a Chicago icon by slinging insults with its char-dogs

The inside story of a hot dog stand that has become a social media favorite, thanks to the unique way it deals with customers and passersby.

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