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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 17
Technology

Chipotle is testing a robot to make perfectly imperfect chips

Chippy, made by Miso Robotics, uses artificial intelligence to fry and season the fast casual’s tortilla chips so they’re craveable and don’t “lose the humanity behind our culinary experience,” the brand said.

Technology

WOWorks adds a CIO, updates its tech platforms

The operator of four fast-casual brands hired Kyle Mark to the newly created chief information officer post.

Leadership

Charlie Morrison’s Wingstop departure raises more questions than answers

Morrison’s abrupt resignation this week from the publicly traded wing chain he transformed over the past decade, to helm 50-unit regional concept Salad and Go, is a major industry surprise.

Leadership

Whataburger names a new chief legal officer

Elena Kraus takes over for the retiring Michael Gibbs at the 880-unit burger chain.

Leadership

Wingstop CEO Charlie Morrison resigns

Morrison is leaving to become CEO of 50-unit drive-thru salad concept Salad and Go. Wingstop President and COO Michael Skipworth is now chief executive officer.

Operations

Franchising takes wing for Starbird

The 12-unit, tech-focused fast casual said it has proven out its concept and is ready to bring on franchisees as early as next month.

Financing

Portillo’s wants to be a ‘price laggard’

The fast-casual Italian beef chain, which went public in October, said it looks to take traffic while other brands are taking price. But that doesn’t mean it’s not raising prices at all.

Leadership

El Pollo Loco names Laurance Roberts CEO

Roberts has served as interim CEO and CFO since last fall, following the departure of Bernard Acoca, who left to take the top post at Zaxby’s.

Food

Chipotle’s new Pollo Asado is ready for primetime

After a limited test, the chain is rolling out the new chicken variation nationwide for a limited time—its first riff on its most popular protein in nearly 30 years.

Marketing

Marketing Bites: These chains inspired the ultimate act of customer loyalty

Would you get a restaurant brand tattoo? Shake Shack is hopping on the bitcoin bandwagon. And restaurants are giving the hard sell to St. Patrick’s Day, after a long pandemic pause.

Emerging Brands

3-unit Rasa scores some growth funding

The Indian fast casual’s founders said the money will allow the chain to expand along the East Coast to offer its “authentic and accessible” fare in more cities.

Emerging Brands

How Original ChopShop is growing like a big chain while it’s still small

The 17-unit fast-casual adopted practices from bigger brands early on which have helped it navigate through the pandemic with strong sales.

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