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Shake Shack

Marketing

Restaurants break out the rainbows with colorful Pride Month promos

From cocktails to pancakes to ramen, restaurateurs show support for LGBTQ communities with Instagram-ready offerings.

Operations

5 moves restaurant operators made to best the competition

Amid signs that some restaurants are winning back customers, a few well-known players are intensifying their pursuit of an operational edge. Here's a sampling of those efforts.

The chain plans to open between 32 and 35 new domestic units in the next year.

A deal with Postmates gives the chain’s customers free delivery this week.

See which flavors and preparations are trending in seasonal cocktails, mocktails and other beverages.

See which flavors and preparations are trending in seasonal cocktails, mocktails and other beverages.

Attendees of the Global Restaurant Leadership Conference learned how the global market varies from region to region, but in other respects is a small world. Here are some of the overseas trends that might sound familiar to U.S. operators, though sometimes with a twist.

Sabato Sagaria was formerly chief restaurant officer for Union Square Hospitality Group. He'll now head Barteca's 15-unit taco and tequila concept.

Shake Shack's reputation might have been nibbled by rats, and that wasn't the only example of recent bad publicity for restaurateurs.

Must-see TV is back, and operators have been seizing the moment with themed promotions.

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