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Shake Shack

Technology

Shake Shack speeds up its app-based delivery rollout

 By Heather Lalley on Mar. 17, 2021

Shake Shack is now offering delivery nationwide via its app, in partnership with Uber Eats, as it tries to entice customers to use the chain's channels.

Operations

Shake Shack tests environmentally friendly cutlery and straws

 By Heather Lalley on Mar. 03, 2021

The fast casual joins a number of others that have announced sustainable initiatives in recent months.

Financing

Shake Shack borrows $225M to fund drive-thrus and other expansion

By Heather Lalley on Mar. 01, 2021

The fast casual’s urban restaurants, in particular, have struggled during the pandemic and the chain is pushing ahead with new store formats.

Operations

Shake Shack gets serious about delivery

By Heather Lalley on Feb. 26, 2021

The burger-and-shake chain, which was late to the delivery game, is redirecting its attention to getting delivery orders through its own channels.

Operations

Despite a pandemic battering, Shake Shack isn’t giving up on urban restaurants

By Heather Lalley on Feb. 25, 2021

The 186-unit fast casual said it plans to expand its total number of units by 45% in the next two years.

Food

Shake Shack is launching a series of (very) limited chef collaborations

By Heather Lalley on Feb. 22, 2021

The fast-casual burger chain is partnering with well-known chefs around the country for one-day rollouts of special menu items.

Workforce

Restaurants embrace paid time off as the way to get employees vaccinated

By Peter Romeo on Feb. 04, 2021

The list of operators opting for that course is growing quickly.

Workforce

Shake Shack workers get paid time off for vaccinations

By Heather Lalley on Feb. 03, 2021

The fast-casual burger chain won’t require employees get inoculated against COVID, but they’ll get six hours of PTO if they do.

Operations

Shake Shack inches closer to opening 1st drive-thru

By Heather Lalley on Jan. 15, 2021

The chain, hampered by its urban real estate portfolio, announced plans to open a drive-thru in a new Orlando development later this year.

Operations

Shake Shack’s urban-suburban divide continues

By Heather Lalley on Jan. 12, 2021

The fast-casual chain continues to see improvement during the pandemic, but some locations are gaining back sales at a much faster pace than others.

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