Starbucks unveils plan to donate unsold meals

starbucks breakfast sandwich coffee

Starbucks is changing its food safety policies to foster food donation, as the chain says it plans to donate 100 percent of its unsold meals within the next five years.

The chain’s new FoodShare programwhich will be carried out in conjunction with nonprofits Food Donation Connection and Feeding Americawill donate ready-to-eat meals from its 7,600 U.S. company-owned stores, Starbucks said.

The coffee giant’s previous policies required that unsold sandwiches, salads and other premade items be thrown away when their expiration dates passed, regardless of whether the food was still safe for consumption.

Starbucks said it will donate close to 5 million meals to food banks in the coming year, and up to 50 million meals by 2021. The chain said the program was inspired by its employees, who “saw the need” for it to do more.

“Our hope is by taking this first step, other companies will see the possibility for their participation and together we will make great strides in combating hunger,” Cliff Burrows, Starbucks group president for the U.S. and Americas, said in a statement. “FoodShare will not only make our partners proud, but once again will allow us to live our values.”

FoodShare is far from Starbucks’ first attempt at amassing positive sentiment through support of the communities that sustain its business.

Starbucks’ brand perception has taken a hit in recent weeks, as customers have voiced issues with the loyalty program changes the chain plans to roll out in April. 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners