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Technology

The latest news and trends in restaurant technology
Technology

Grubhub, Kiwibot team up to deliver more food to college students

 By Kelsey Squire on Dec. 08, 2022

The latest robot delivery partnership will debut at the University of North Dakota. Grubhub also has agreements to use robots from Starship and Cartken.

Technology

Here’s how Starbucks’ Web3 loyalty program extension will work

 By Jonathan Maze on Dec. 08, 2022

Starbucks Odyssey, a major expansion of the company’s Rewards program into the metaverse, enables customers to collect NFTs and points through interactive activities.

Technology

MarginEdge raises $45M for back-office restaurant software

By Joe Guszkowski on Dec. 07, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Technology

The year in restaurant technology 2022

By Joe Guszkowski on Dec. 07, 2022

Robots, ghost kitchens and the metaverse made headlines in a turbulent year for tech companies.

Technology

Uber Eats to pay $10M to settle investigation by City of Chicago

By Joe Guszkowski on Dec. 05, 2022

The city accused the delivery company of listing local restaurants without their permission and violating a 15% delivery fee cap. More than $5 million of the settlement will go to restaurants.

Technology

Boost brand loyalty with compelling post-dining customer experiences

Sponsored content from our partner NCR on Dec. 02, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. But one thing that they...

Technology

At a Cleveland CloudKitchens, operators say they were set up to fail

By Joe Guszkowski on Dec. 01, 2022

The chefs came to Carnegie Food Hub to grow their businesses. They left discouraged and in the red. It’s part of a pattern at CloudKitchens facilities nationwide.

Technology

Food delivery is insanely expensive. Consumers don’t seem to care

By Joe Guszkowski on Nov. 30, 2022

Tech Check: The average price of having McDonald’s delivered is nearly 100% more than getting it at the restaurant, a new study finds. Consumers' apparent willingness to pay for it says a lot about modern dining habits.

Technology

DoorDash lays off 1,250 workers to rein in expenses

By Joe Guszkowski on Nov. 30, 2022

Company revenue has not kept up with costs coming out of the pandemic, CEO Tony Xu said Wednesday.

Technology

Judge dismisses Miami restaurateur’s lawsuit against Google

By Joe Guszkowski on Nov. 22, 2022

Left-Field Holdings argued Google’s online ordering system misled customers and violated its restaurants’ brand rights. It has an opportunity to refile its complaint.

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