Workforce

Marriott pledges to hire 3,000 more refugees

About 1,500 will work in the lodging giant's U.S. hotels, while another 1,500 will be recruited in Europe.
About 1,500 will be offered U.S. jobs. | Photo: Shutterstock

Marriott International intends to tap an unusual labor pool—and likely embellish its image in the process—by hiring 1,500 immigrant refugees by 2025 to work in its U.S. hotels.

After airing that pledge, the lodging giant vowed to recruit another 1,500 refugees by 2026 in Europe, including individuals who have been displaced by the war in Ukraine.

Its European payroll already includes 970 individuals who fled their homelands because of political or economic strife on the continent.

“Marriott’s goal to hire an additional 1,500 refugees in Europe builds on the work we’re doing to promote opportunities for refugees in the U.S. and highlights our steadfast commitment to put people first and provide economic opportunity for refugees and underrepresented populations,” said Marriott International CEO Anthony Capuano in a statement.

The innkeeper said it is helping newly hired refugees resettle by providing such amenities as onsite translators, prayer rooms and assistance in navigating public transportation.

The pledges carry a risk of controversy because of the anti-immigrant sentiment that’s evident within some segments of the European and U.S. populations. That context makes the moves particularly unusual for Marriott, a company that has strived to avoid political or social controversy.

Based in the Washington, D.C., area, the company runs 31 lodging brands encompassing 8,500 hotels in 138 countries. 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Food

Nando's Americanizes its menu a bit as U.S. expansion continues

Behind the Menu: Favorites like mac and cheese, bowls and salads join the fast casual’s Afro-Portuguese-rooted dishes, including the signature peri-peri chicken.

Financing

The consumer is cutting back, but not everywhere

The Bottom Line: Early earnings from major restaurant chains suggest the consumer has taken a distinct turn for the worse so far in 2024.

Trending

More from our partners