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consumers

Consumer Trends

Restaurants and bars up their zero-alcohol game to keep pace with Dry January

By Patricia Cobe on Jan. 12, 2022

Drinkers who overindulged during the holidays and the growing ranks of sober-curious consumers are gravitating toward alcohol-free cocktails this month.

Consumer Trends

The rise of plant-based diets: Consumers seeking healthier, cleaner options

 Sponsored content from our partner Idahoan Foods on Dec. 29, 2021

Health-conscious consumers are increasingly seeking ways to promote wellness across all aspects of their lives, and unsurprisingly, eating a healthy diet is a cornerstone. Currently, the growing appeal of plant-based foods and diets is likely correlated with the growing number of consumers preferring a healthier diet—and for that reason, it’s crucial that operators develop strategies to leverage each of these trends in conjunction.

Technology

Consumer survey: Delivery and takeout orders are slowing in-restaurant dining

By Heather Lalley on Dec. 14, 2021

A new survey from Oracle Food & Beverage found that diners like tech-enabled ordering options but they may be becoming impatient after getting used to high-speed service.

Technology

Diners will take all the technology they can get

By Joe Guszkowski on Dec. 10, 2021

Takeout and mobile apps are table stakes, but guests are also welcoming ghost kitchens, voice ordering and robots, Deloitte found.

Consumer Trends

How working from home has changed lunch habits

By Joe Guszkowski on Dec. 08, 2021

More teleworkers are cooking for themselves or ordering delivery instead of going out.

Consumer Trends

Diners say they're tipping better than before the pandemic

By Joe Guszkowski on Dec. 02, 2021

More than half of restaurant guests say they usually tip workers at least 20%, according to new research from Popmenu.

Beverage

Sober-curious customers are pushing bars to elevate the mocktail—and even change its name

By Patricia Cobe on Nov. 18, 2021

To meet demand, skilled bartenders are tapping a wealth of new low- and zero-proof spirits and mixers to create complex, well-balanced drinks with less or no alcohol.

Food

Consumers rate chains’ most craveable sauces

By Patricia Cobe on Nov. 12, 2021

These 10 restaurant brands serve consumers’ favorite dips, drizzles, spreads and condiments.

Beverage

Cannabis is competing with alcohol for Gen Z’s dollars

By Patricia Cobe on Nov. 04, 2021

This generation often prefers to socialize at home, and legalization of marijuana provides an option other than alcohol for those of legal drinking age.

Operations

Highlight Cleanliness To Reassure and Welcome Diners

Sponsored content from our partner GOJO Industries, the inventors of the PURELL brand on Oct. 29, 2021

Where consumers may have been looking for an exciting menu or great atmosphere as their only needs when choosing where to dine, they may now be looking for other things, such as tables with more distance between them, staff wearing personal protective equipment (PPE) or visible cleaning schedules.

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