delivery

You can soon order Burger King through Google

By Jonathan Maze on Dec. 18, 2020

The burger chain has added Google integration at 5,000 U.S. restaurants as it works to make ordering easier. It also has a unit in a ghost kitchen.

Technology

Burma Bites, the Bay Area concept developed with DoorDash, is already a big hit

By Joe Guszkowski on Dec. 17, 2020

The delivery-only fast casual opened in October is an intriguing new model for the delivery giant.

Technology

Delivery fee caps hit Silicon Valley

By Joe Guszkowski on Dec. 16, 2020

Santa Clara County and San Jose approved a 15% limit on what third-party providers can charge restaurants.

Technology

Uber Eats, DoorDash raise fees in California to cover driver benefits

By Joe Guszkowski on Dec. 16, 2020

New charges for diners went into effect this week to pay for perks mandated by Proposition 22.

Technology

National Restaurant Association, delivery companies take step toward easing restaurant-delivery tension

By Joe Guszkowski on Dec. 16, 2020

A set of new guidelines addresses key pain points between restaurants and third-party providers, with the intention of helping to shape public policy.

Operations

Shake Shack tests app-based delivery

By Heather Lalley on Dec. 16, 2020

The fast casual, which has struggled with traffic during the pandemic, said it plans to roll out delivery via Uber Eats on its app and website systemwide early next year.

Financing

Higher prices could rain on the delivery parade

By Jonathan Maze on Dec. 15, 2020

More chains are pushing higher menu prices for third-party delivery. RB’s The Bottom Line says this could keep the business from getting the growth it wants.

Technology