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Technology

Domino's caved to third-party delivery. Will other holdouts follow?

 By Joe Guszkowski on Jul. 18, 2023

Tech Check: To quote former Darden Restaurants CEO Gene Lee: "No." Here's why.

Technology

Red Robin to stop using MrBeast Burger, other virtual brands

 By Joe Guszkowski on Jul. 12, 2023

The chain is turning its focus inward as part of a turnaround effort, said CEO GJ Hart. It's one of MrBeast Burger's largest fulfillment partners.

Consumer Trends

Takeout becomes America's preferred dining mode

By Joe Guszkowski on Jul. 12, 2023

More than half of people say they’d rather get their food to go than eat it at a restaurant, according to a new survey from US Foods. And they’re doing it a lot more often.

Technology

Domino's, long an aggregator holdout, joins the Uber Eats Marketplace

By Jonathan Maze on Jul. 12, 2023

The pizza chain will enable customers to order through the aggregator’s mobile app, starting in four test markets this fall.

Financing

Domino's Uber Eats deal acknowledges the reality of the third-party marketplace

By Jonathan Maze on Jul. 12, 2023

The Bottom Line: The pizza delivery chain believes it can generate billions in global pizza sales by jumping on third-party aggregators’ marketplaces. In so doing, it acknowledges that the business has become a key sales tool for restaurants.

Technology

Judge pauses pay hike for NYC delivery workers

By Joe Guszkowski on Jul. 10, 2023

Couriers’ $18 hourly wage is on hold after lawsuits from DoorDash, Grubhub and Uber Eats prompted a judge to stay the rule. A hearing is scheduled for later this month.

Technology

Delivery apps have a math problem

By Joe Guszkowski on Jul. 07, 2023

Tech Check: The companies say they can’t afford New York’s $18 minimum wage for couriers. That doesn’t bode well for the business's long-term prospects.

Technology

Delivery apps sue NYC over minimum wage hike for couriers

By Joe Guszkowski on Jul. 06, 2023

In a pair of lawsuits, DoorDash, Grubhub and Uber Eats warned that the $17.96 hourly wage could cripple the delivery market.

Technology

Are virtual brands dead? The industry weighs in

By Joe Guszkowski on Jun. 30, 2023

After enjoying a pandemic boom, delivery-only restaurant concepts are starting to crack. Six stakeholders explain what happened, and what happens next.

Technology

DoorDash adds loyalty programs as part of app revamp

By Joe Guszkowski on Jun. 28, 2023

Restaurants will be able reward frequent users on DoorDash. It’s one of about a dozen updates the delivery company unveiled Tuesday.

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