delivery

DoorDash adds loyalty programs as part of app revamp

By Joe Guszkowski on Jun. 28, 2023

Restaurants will be able reward frequent users on DoorDash. It’s one of about a dozen updates the delivery company unveiled Tuesday.

Consumer Trends

Customers return to restaurants, but they use them differently

By Patricia Cobe on Jun. 23, 2023

A new Deloitte survey found that restaurant dining has returned to pre-pandemic levels, but customer behavior has shifted. Convenience matters more than ever.

Technology

Grubhub sponsors a recharging hub for NYC bike couriers

By Joe Guszkowski on Jun. 23, 2023

The delivery company partnered with e-bike rental service JOCO on the new space, which provides batteries, bikes, restrooms and other amenities for riders.

Technology

Survey shows strong restaurant support for NYC delivery fee cap

By Joe Guszkowski on Jun. 21, 2023

Nine out of 10 restaurants say they need the cap in order to remain profitable, according to a study by the New York City Hospitality Alliance.

Technology

MrBeast says he's 'moving on' from MrBeast Burger

By Joe Guszkowski on Jun. 18, 2023

In now-deleted tweets, the YouTube star said quality-control problems with the virtual band are hurting his image. But shutting it down entirely may be out of his hands.

Technology

Domino's will let you get pizza delivered nearly anywhere

By Jonathan Maze on Jun. 16, 2023

The pizza giant is adding “pinpoint delivery,” enabling customers to get their food delivered to locations without a typical address.

Financing

Would Domino's ever work with third-party delivery? Maybe

By Jonathan Maze on Jun. 15, 2023

The pizza delivery giant is keeping the door open regarding aggregators such as DoorDash and Uber Eats. The company uses a simple, risk-reward calculation in evaluating whether it makes sense to be on those apps.

Technology

Sam Nazarian acquires Nextbite, adding to virtual brand collection

By Joe Guszkowski on Jun. 13, 2023

The owner of C3 and the SBE hospitality group will turn Nextbite into a separate company, marking the end of an era for the once fast-growing startup.

Workforce