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human resources

Workforce

Why restaurant job applicants bail mid-hire

 By Peter Romeo on Apr. 04, 2018

A new study shows prospects are quick to ghost an establishment they surmise doesn't deserve respect.

Popeyes CEO uses Facebook to defuse firing controversy

 By Peter Romeo on Apr. 23, 2015

After the dismissal of a pregnant manager who was robbed at gunpoint flared on social media into an unflattering controversy for the chain, Cheryl Bachelder used the same medium in an attempt to right the alleged wrong.

Leadership

8 lessons restaurateurs learned from horrible bosses

By Alaina Lancaster on Jun. 16, 2017

Check out these teaching moments from operators’ worst managers.

Technology

3 ways technology is helping restaurant staff personalize the guest experience

By Alaina Lancaster on Oct. 27, 2017

Here’s how metrics are helping employees take hospitality to the next level.

Workforce

Md. tries to ease burden of sick leave

By Peter Romeo on Apr. 12, 2018

A bill expected to be signed into state law would provide small employers with a tax credit to eligible employees.

San Francisco burb sets new minimum-wage bar of $16/hr.

May 07, 2015

The hike tentatively approved by the Bay Area city of Emeryville would set the highest wage rate in the nation.

Workforce

3 ways to snag more job applicants

By Alaina Lancaster on Jul. 08, 2017

Check out these recruiting strategies designed with millennials and Gen Zers in mind.

Workforce

4 questions to boost employee retention

By Alaina Lancaster on Nov. 15, 2017

The answers might help operators catch staffers before they head out the door.

Workforce

Handbook don’ts

By Peter Romeo on May 14, 2015

The National Labor Relations Board is recommending that business owners review their employee handbooks before it lands them in trouble.

Workforce

5 keys to Arby’s retention success

By Peter Romeo on Jul. 17, 2017

A new Fortune ranking lists the 100 best places for millennials to work, a distinction that suggests those standouts have successfully boosted their retention. Here's how Arby's earned a place on the roster.

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