What makes LSR customers happy?
Visits to limited service restaurants (LSRs), which entice the thrifty and time-crunched patron, are up nine points since last year, according to recent data published in Technomic's American Express MarketBriefing. The good news leaves us wondering, what will keep these patrons coming back?
Technology very much in hand at the NRA show
The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.
The limitless possibilities of making a meal between two slices of bread have catapulted the sandwich into new menu territory. Breakfast and lunch sandwiches still dominate, but these days, bars and late night menus are featuring mini ethnic sandwiches and full-service restaurants tout overstuffed dinner-size versions.