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This week’s 5 head-spinning moments: Reviewed and rated

What’s more likely to turn heads, the next chapter in Burgerville’s union dealings, or the fourth bun-related restaurant closure of the week? Check out these and the industry’s other jaw-dropping developments of recent days.

Marketing

Customers leak details on Dunkin' Donuts’ new snack program

Word spread on social media about a small test of items intended as afternoon add-ons.

The two chains playfully fight it out on social media.

Things can go wrong for restaurants in truly unique ways. Here's a slab of proof, gathered from just the last few days.

The situation also underscored the importance of finding the right partner, according to the parties involved.

The situation also underscored the importance of finding the right partner, according to the parties involved.

College operators are trying these tactics to appeal to potential job applicants

The chain said it was talking about business but may have given the impression it was insensitive to both sides in the controversy.

Shake Shack's reputation might have been nibbled by rats, and that wasn't the only example of recent bad publicity for restaurateurs.

Jumping in on a pop-culture moment can pay off for restaurant operators. But that sort of attention can also come with pain points, as McDonald’s was reminded over the weekend.

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