social media

Marketing

This week’s 5 head-spinning moments: Reviewed and rated

What’s more likely to turn heads, the next chapter in Burgerville’s union dealings, or the fourth bun-related restaurant closure of the week? Check out these and the industry’s other jaw-dropping developments of recent days.

Marketing

How restaurants are handling Twitter’s new design

Less than a week ago, Twitter rolled out a new design for profile pages. Some operators have embraced the challenge. Others have more to learn.

A controversy involving a McDonald’s in Logan, W.Va., led locals there to embrace social media as a means of punishing the restaurant for a perceived slight. That prompted us to look closer at what many restaurants regard as a Level 5 catastrophe: Outraged consumers using Twitter and Facebook to mount a boycott.

Top franchisees' take on social media marketing.

Last October, Hash House A Go Go—known for its “twisted farm food”—launched a free smartphone app, part of an integrated marketing strategy that leverages the concept’s Facebook and Twitter platforms, while delivering menu, specials and location information.

This week: a new use for social media, teaching kids good manners, requiring heels, and how to be a hero.

Visiting chefs aren't the only ones benefiting from pop-ups; hosts reap the business benefits as well.

The quick-service chain’s exposure is being touted by the social media platform as proof the site is a viable ad medium for big consumer brands.

Strange times can bring equally unusual developments to the restaurant industry. Here's the proof.

The original disappearing photo and video app is still hitting hard with teens and young adults.

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