technology

Worker centers spell T-R-O-U-B-L-E

At a tech conference, you expect acronyms to drop like F-bombs at a Sopranos barbecue. POS, PCI, CMS—the presentations were an effing alphabet soup. But one all-caps tag was usually implied rather than said outright, even though it figured into considerable conversation at FSTEC.

Post-NRA Show attitude adjustments

If colleagues attended the NRA Show and you didn’t, grant them some deep-thought time. They’re likely grappling with new necessities that mandate changes in their attitudes and ways of doing business. You may want to sit at their feet and get a download, Grasshopper.

We apologize in advance if this issue raises your dry-cleaning bill. The risk of spitting out coffee is definitely at Wet-Nap Four, and not because of surprises plumbed from the gee-wiz file.

Mobility and tablets took the center stage at this year's FSTec show, as well as marketing functions and the collection and use of data.

Senior Associate Editor Sara Rush looks at the year’s biggest advances in technology and the questions those innovations raised.

Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.

Who said social media was merely a means of engaging consumers? As recent developments underscore, that universe has become a battleground of sorts for unexpected causes.

It’s not an if, but a when for these technologies to hit the restaurant space, according to operators at this year’s Restaurant Innovation Summit.

All signs point to voice recognition capabilities.

Yet the growing pour-your-own model also presents unique challenges.

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