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Family Dining

Frictionless service for millennials at S&M

 By Sara Rush Wirth on Nov. 18, 2014

It’s got a provocative name, a provocative menu and yet it’s the service style that’s catching some attention at the new S&M Sausage and Meat.

Inside Chefs Club

 By Sara Rush Wirth on Dec. 15, 2014

For its high-budget second location in New York City, Food & Wine deferred to famed architect David Rockwell to design a supper club that “allows every guest to feel like a part of the [culinary] process,” says Business Development Manager Louise Vongerichten. That meant paying homage and setting a stage for the featured chefs who rotate through its kitchens.

Reading labeling: FDA regulations

By Sara Rush Wirth on Jan. 12, 2015

Now, at last, the Food and Drug Administration has released final menu-labeling rules for chains, and operators have a year to fall in line.

This week’s 5 head-spinning moments: The whole acorn-and-oak thing

By Peter Romeo on Feb. 06, 2015

Taco Bell risks skewing a product test, an app demonstrates the power of charging by the ingredient, the homeless find work at Galatoire’s, and McDonald’s puts its name on a retail product—for $18,000 a pop.

Marketing

3 trendlettes we’re watching in March

By Sara Rush Wirth on Mar. 03, 2015

Restaurateurs are taking an inward look in March, examining what’s working and what’s not in their organizations and weeding out what they deem not worthy. Here are three ways business are being shaken up right now.

Attendees hear an alarm to protect the franchising model

By Peter Romeo on Mar. 25, 2015

A call to action was sounded from the main stage at the Restaurant Leadership Conference to protect restaurant franchising from a regulatory reinterpretation widely seen by the industry as a potentially lethal threat to that mode of development.

Technology

The modern service challenge

By Kate Leahy on Apr. 20, 2015

How restaurants are delivering high-touch service in a high-tech, self-serve world.

Probe finds online service hijacking restaurant delivery orders

May 07, 2015

Tech site GeekWire found a network of thousands of sites was getting delivery business by posing as restaurants’ official delivery sites.

Can employers deduct expenses from a final paycheck?

By Jonathan Deutsch, Ph.D. on Oct. 22, 2015

If a disgruntled employee wreaks havoc in the kitchen on their last day of work, can expenses be deducted from the final paycheck? Advice Guy weighs in.

Marketing

Chains tweet for resolution busters

By Kelsey Squire on Jan. 04, 2016

Losing weight is traditionally the top New Year’s resolution. Here’s what IHOP, McDonald's and other chains are saying in 140 characters to discourage skipped restaurant visits.

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