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Fast Casual

Leadership

Jersey Mike's Peter Cancro is named RB's 2024 Restaurant Leader of the Year

 By Peter Romeo on Apr. 12, 2024

The CEO was chosen by the editorial staff of Restaurant Business in recognition of the success and give-back culture the Jersey native has made constants for the high-flying chain.

Operations

Former RBI exec named CEO of Brooklyn Dumpling Shop

 By Lisa Jennings on Apr. 10, 2024

Jeff Galletly, who previously was a VP with Tim Hortons USA, takes on the rapidly growing digital brand as it wraps a fundraising round with "Shark Tank"-affiliated investors and prepares to go public in Canada.

Operations

MOD Pizza shuttered 26 restaurants during the first quarter

By Lisa Jennings on Apr. 09, 2024

Five units were in California but the fast-food wage there was not to blame, the fast casual said. The closed restaurants in 10 states and the District of Columbia were "underperformers."

Food

Shake Shack pokes Chick-fil-A by giving away antibiotic-free chicken sandwiches

By Lisa Jennings on Apr. 08, 2024

Available on Sundays throughout the month of April, the promotion attempts to draw attention to Shake Shack's commitment to using chicken raised without antibiotics.

Marketing

How Chipotle is helping gamers get more Eddy Gordo on Tekken 8

By Lisa Jennings on Apr. 08, 2024

Chipotle knows its customers love gaming. The chain has a new partnership with Tekken 8, the latest version of the hugely popular fighting game franchise, which will be the title game in the Chipotle Challenger Series this year.

Technology

Panera Bread's digital outage reportedly blamed on ransomware attack

By Lisa Jennings on Apr. 05, 2024

Cybersecurity site BleepingComputer.com said the company's virtual machines were encrypted by cyber attackers, resulting in the three-day outage. The report cites unnamed sources and internal emails.

Operations

BurgerFi defaults on its credit agreement

By Lisa Jennings on Apr. 01, 2024

The parent company of the BurgerFi and Anthony's Coal Fired Pizza & Wings restaurant chains fell out of compliance with its loan agreement amid weak sales and financial losses. But the CEO insists turnaround efforts are taking hold.

Workforce

Labor strife is still high as California's landmark fast-food wage law takes effect

By Peter Romeo on Mar. 29, 2024

With all the last-minute sniping by members, the next meeting of the Fast Food Council promises to be a doozy.

Food

A new generation of upgraded kids' menus plays to parents, but they're getting Gen Alpha to hit the 'like' button

By Patricia Cobe on Mar. 29, 2024

While many fast-food chains stick to old-school kids’ fare, there’s a recent surge among fast-casual and full-service restaurants to offer healthier, more grownup menus that appeal to the whole family.

Operations

Can Smashburger get back on track for growth?

By Lisa Jennings on Mar. 28, 2024

Smashburger's new CEO Denise Nelsen is taking a hard look at the brand and how it can reignite expansion, both domestic and international.

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