Fine Dining

Workforce

Cross-training staff eases the labor crunch

Employees with dual roles can help address the shortage of skilled workers.

Workforce

Who makes the most in NYC restaurants?

A new study shows a huge gap between the pay required by law and what employees in demand are actually making.

The requirement was a concession to opponents of the tip credit, who lost a second, more official vote yesterday.

A comparison of various research snapshots shows how aligned staff pay and restaurant performance are—or are not.

New dessert flavor preference research, conducted for Sara Lee Foodservice, confirms that consumers expect dessert options to change with the seasons.

A comprehensive new study shows restaurants’ reputation as a workplace may be better than believed, yet they could be missing ways to boost retention among young folks.

An early peek into next year suggests better times for casual dining and fast casual, but not quick service.

Operators are creating signatures with multitasking sauces and simpler menus.

Full-service restaurants are prohibited from giving customers one unless they ask.

The decision could require restaurants to forego the tip credit for side work and untipped activities.

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