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Independent Restaurants

Marketing

Tasting menus dominate at restaurants newly named to AAA’s Five Diamond list

By Heather Lalley on Feb. 27, 2018

To earn the Five Diamond rating, AAA says restaurants must excel in all areas—food, service, decor and more.

Consumer Trends

Consumers balk at paying for ketchup and mayo

 By Patricia Cobe on May 01, 2014

The beef on that burger is costing restaurants more this year, but asking customers to pay for the ketchup or mayo they squirt on top is not the way to offset high prices.

How to manage kitchen rushes

By Jonathan Deutsch, Ph.D. on Jun. 05, 2014

If we can somehow find a way to control the flow from the door to the kitchen, we would be swimming in money. Any advice?

Technology

Great moments in pizza ordering

By Sara Rush Wirth on Jul. 01, 2014

Here’s a look at how operators have revolutionized the way we order pizza over the years.

Financing

How to build traffic during slow times

By Amanda Kooser on Sep. 09, 2014

The slow times echo a familiar story for many restaurants. But the solutions don’t lie only in discounting, and they needn’t be high-tech.

Food

Fried chicken and ...

By Sara Rush Wirth on Oct. 13, 2014

Chicken-and-biscuit and chicken-and-waffle combos appear on about 6% of menus nationwide. While growth was flat over the last year, it varies by region.

Crafting the perfect mission statement

By Sara Rush Wirth on Nov. 10, 2014

Old Chicago looked to iconic brands such as Panera Bread, gathering inspiration from the simplicity of its vision. Here are three tips for modernizing your mission statements.

Financing

Slick solutions for grease disposal

By Kelly Killian on Dec. 05, 2014

A decade ago, Mike Frampton was paying about $35 per pickup to have a rendering company haul away the used cooking oil from his Melting Pot franchise.

Food

Top 10 menu stories of 2014

By Patricia Cobe on Dec. 31, 2014

McDonald’s plans to customize its menu toward regional preferences and better-for-you items starting in January 2015.

Financing

Screen time: TVs bring in the bucks

By Kelly Killian on Jan. 30, 2015

With the Super Bowl right around the corner, it pays off to have a blockbuster A/V system. See how a high-tech remodel has helped Hooters become a destination for sports lovers.

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