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Leadership

Taco John’s names Mark Kocer COO

 By Jonathan Maze on Oct. 10, 2022

The 30-year industry veteran will oversee day-to-day operations at the Mexican chain.

Financing

Subway loses one of its chickens

 By Jonathan Maze on Oct. 07, 2022

The Bottom Line: The sandwich chain quietly eliminated its chicken breast from the menu. Operators weren’t exactly disappointed with the decision.

Marketing

The inside story of Dunkin’s revamped loyalty program

By Jonathan Maze on Oct. 07, 2022

The company tapped into the travel industry as it reworked the program, now called Dunkin’ Rewards. It hopes to get more lapsed users back into its shops.

Marketing

Dunkin’ renames and improves its loyalty program

By Jonathan Maze on Oct. 06, 2022

The coffee chain renamed its DD Perks program Dunkin’ Rewards and revamped the program to give customers more rewards and a new tier.

Marketing

Burger King dusts off an old jingle and reveals a new tagline

By Jonathan Maze on Oct. 06, 2022

The burger chain is debuting its new brand positioning with a “You Rule” tagline while giving a new take on its old “Have It Your Way” jingle.

Financing

Why Scooter’s Coffee believes speed is key to its growth

By Jonathan Maze on Oct. 05, 2022

A Deeper Dive: Company President Joe Thornton joins the podcast to discuss Scooter's and its role in a rapidly changing beverage category.

Technology

Jamba gives its smoothie robot some personality

By Joe Guszkowski on Oct. 05, 2022

The robotic arm now sports a set of googly eyes and a dance routine, part of an effort to make the technology more engaging for guests.

Marketing

Culver’s is bringing its cheese curd burger back this month

By Jonathan Maze on Oct. 05, 2022

The fast-food chain’s Curderburger, which grew out of an April Fool’s joke, will return for the last half of October.

Food

KFC tests Kentucky Fried Chicken Wraps in Atlanta

By Patricia Cobe on Oct. 03, 2022

After a swell of fan support on Twitter, wraps return to the menu in three new flavors for a limited time.

Marketing

Taco Bell shifts its breakfast business with the help of Pete Davidson

By Jonathan Maze on Oct. 03, 2022

The Mexican fast-food chain is focusing on ease and familiarity and is enlisting the comedian to help it apologize for “going too far” with innovation in the morning.

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