Quick Service

KFC brings back wraps and debuts a dessert

By Patricia Cobe on Oct. 23, 2023

Kentucky Fried Chicken Wraps return as an LTO, joined by a new KFC Mac & Cheese Wrap and family-sized fudgy brownies.

Starbucks accused of assisting boycott of union stores

By Lisa Jennings on Oct. 20, 2023

Workers United accused the coffeehouse giant of unfair labor practices by sharing a list of union stores with pro-Israel groups angered by "solidarity with Palestine" messages. Starbucks, however, says the list did not come from the company.

Operations

Why more chains are embracing the late-night business

By Joe Guszkowski on Oct. 19, 2023

Rising demand, better unit economics and an improving labor picture are enticing restaurants to keep the lights on long after dark.

Workforce

Starbucks and Workers United sue each other over pro-Palestine social media posts

By Joe Guszkowski on Oct. 18, 2023

Starbucks accused the union of trademark infringement, arguing that the public mistook the group's views on the Israel-Hamas war for its own. The union defended its name and logo.

Food

Chick-fil-A is coming out with a cookbook

By Jonathan Maze on Oct. 16, 2023

The chicken sandwich chain’s cookbook, “Extra Helpings,” will include recipes for some of its menu items, including coleslaw and chicken salad.

Food

Chicken nuggets are everywhere but Taco Bell thinks it can do them better

By Lisa Jennings on Oct. 12, 2023

The chain is scheduled to begin a test of all-white-meat, whole-muscle chicken nuggets with two new sauces in Minneapolis on Thursday.

Financing

Domino's sees better times ahead

By Jonathan Maze on Oct. 12, 2023

The pizza chain, which saw another decline in same-store sales, expects sales to improve later this year and into 2024. But profitability is already better.

Marketing

A ridiculous number of Americans have worked at a McDonald's

By Jonathan Maze on Oct. 12, 2023

The burger giant’s latest promotion, called the “1 in 8 Initiative,” highlights the percentage of Americans who’ve worked at one of the chain’s locations at some point in their lives.

Food