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Beverage

Wendy's gets with the pumpkin-spice program with new fall Frosty

 By Patricia Cobe on Sep. 06, 2023

The new Pumpkin Spice Frosty launches Tuesday along with the Pumpkin Spice Frosty Cream Cold Brew, the chain’s first two LTOs to feature the popular seasonal flavor.

Financing

Krystal hopes selling some restaurants will spur growth

 By Jonathan Maze on Aug. 29, 2023

The burger chain is planning a “strategic refranchising program,” refranchising restaurants in certain markets to operators that then build more locations.

Technology

DoorDash wants to take restaurants' phone orders. Next stop, the drive-thru?

By Joe Guszkowski on Aug. 29, 2023

Tech Check: The development of an AI voice bot puts the delivery giant within shouting distance of fast-food’s biggest channel.

Beverage

Pumpkin Spice Latte returns to Starbucks, along with several of its offspring

By Patricia Cobe on Aug. 24, 2023

Starbucks’ fall menu launched Thursday, celebrating the 20th anniversary of PSL and introducing some new pumpkin specialties.

Food

Sweet 'N Spicy Wings fly onto the menu at Popeyes

By Patricia Cobe on Aug. 22, 2023

The chicken chain is somehow tying together football season and grandmothers to promote the new wing flavor.

Food

Wendy's gives guests 'a nacho platter in one burger bite' with new cheeseburger

By Patricia Cobe on Aug. 22, 2023

The craveability of nachos inspired Chefs John Li and Jay Drumm to create the Loaded Nacho Cheeseburger and Queso Fries.

Food

Chick-fil-A's first ever twist on its signature chicken sandwich is rooted in the South

By Patricia Cobe on Aug. 16, 2023

The Honey Pepper Pimento Chicken Sandwich delivers a triple dose of sweet, spicy and savory flavors.

Leadership

Subway overhauls its leadership amid ongoing sale talks

By Jonathan Maze on Aug. 16, 2023

Trevor Haynes, president of North America for the sandwich giant, is leaving the company at the end of the year. Douglas Fry, who heads Subway Canada, will take his place. The chain made several other leadership changes.

Technology

Drive-thru voice bots would like a word

By Joe Guszkowski on Aug. 15, 2023

Despite some early challenges, chains like White Castle and Checkers believe AI order-takers are ready for prime time. Widespread adoption could be "a matter of when, not if."

Financing

For big Burger King franchisee Carrols, 8 months makes a world of difference

By Jonathan Maze on Aug. 10, 2023

The operator’s stock surged again on Thursday, and is the year’s best performing, following “one of the best quarters in the company’s 63-year history.”

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