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How Cooper’s Hawk is preparing for pent-up demand

The upscale chain’s founder Tim McEnery joins this week’s episode of the RB podcast “A Deeper Dive” to talk about its post-pandemic plans. By Jonathan Maze on Mar. 17, 2021

How will an upscale casual chain prepare for a potential flood of post-pandemic customers?

This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Tim McEnery, CEO and founder of Cooper’s Hawk Winery & Restaurants, to talk about the chain’s strategies coming out of quarantine.

Cooper’s Hawk is a unique combination of upscale restaurant and winery. McEnery talks about how the chain survived the pandemic, and how its popular, 500,000-member wine club helped the company through those tough months.

He also talks about how the company is working to staff up as customers come back into restaurants—and the challenges associated with adding workers right now.

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A Deeper Dive  casual_dining  News 
Restaurant Business Editor-in-Chief Jonathan Maze is a longtime industry journalist who writes about restaurant finance, mergers and acquisitions and the economy, with a particular focus on quick-service restaurants.
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