The week in ideas, April 29, 2013

This week: shaming guests. All day breakfast. And fast food delivery.

Idea #1: Bad-tipper shaming. An employee at Padi Restaurant in Hockesssin, Delaware, took to the restaurant’s Instagram page posting pictures of customers along with their bills, showing little to no tip. A few racial slurs were thrown in for good measure. The restaurant’s manager has been placed on leave.

Idea #2: Fat-customer shaming. A New York restaurant put up a sign pointing out that oatmeal has lower calories than bagels and that “summer’s coming… just sayin’!” It took the sign down after complaints via Twitter.

Idea #3: The afternoon McMuffin. McDonald’s CEO says all-day breakfast is under serious consideration.

Idea #4: Whopper delivery. And Burger King, coming off a strong sales report, announces the expansion of its delivery service.

 

 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners