Operations

New restaurant equipment and back-of-the-house technology

Sweetgreen names former Starbucks exec COO

By Lisa Jennings on Feb. 02, 2024

Rossann Williams was prominent in the coffeehouse chain's early unionization response. Now she joins Sweetgreen as it pushes toward profitability.

Operations

Alabama eyes source-disclosure requirements for seafood

By Peter Romeo on Feb. 01, 2024

Under a bill introduced this week, restaurants would be required to disclose the countries of origin for all seafood that's sold, along with whether it was wild-caught or farmed.

Operations

Sweetgreen is ready for commitment, at least for a year

By Lisa Jennings on Feb. 01, 2024

The chain on Thursday is adding a third tier to its loyalty program: an annual subscription option for $100.

Premium

Operations

Sweet Tomatoes readies its second act with a return to what was

By Lisa Jennings on Feb. 01, 2024

But who, exactly, acquired the intellectual property rights to the buffet brand that will be born again in Arizona?

Operations

Post-pandemic things every restaurant CEO needs to know

Sponsored content from our partner Zero Hour Health on Feb. 01, 2024

The pandemic was tough on everyone in charge of running a business. Here’s what savvy operators need to be aware of.

Operations

Help! A Texas-sized BBQ-bacon burger fight is brewing

By Jonathan Deutsch, Ph.D. on Jan. 26, 2024

Advice Guy: Restaurant operations expert Jonathan Deutsch offers some guidance when it comes to trademarking recipes.

Operations

NYC is forming a watchdog agency to regulate delivery services

By Peter Romeo on Jan. 26, 2024

Mayor Eric Adams says discussions are already underway to launch a Department of Sustainable Delivery for the city, noting it'd be the first of its kind in the nation.

Operations

Two kingpins of Philly's landmark Tony Luke's get 20 months in prison for cooking the books

By Peter Romeo on Jan. 26, 2024

Founder Tony Lucidonio and son Nicky underreported revenues and paid employees under the table for 11 years, cheating the IRS out of $1.3 million in taxes, according to the Justice Department.

Operations