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Operations

New restaurant equipment and back-of-the-house technology
Operations

Restaurants will need to tamp down menu price hikes over the next couple years, says BJ's Restaurant CEO

 By Lisa Jennings on Nov. 30, 2023

At the Barclays Eat Sleep Play conference, Greg Levin said consumers remember prices from four years ago and have yet to adjust to the higher cost of dining out.

Operations

Chick-fil-A again tops the industry in service

 By Peter Romeo on Nov. 30, 2023

The quick-service chain finished second overall in a ranking of 300 consumer brands.

Operations

Strengthening Consumer Loyalty

Sponsored content from our partner W.K. Kelloggs Co. on Nov. 29, 2023

If you have noticed consumer traffic slowing down, you’re not alone. Understanding how to appeal to consumers is key to driving future visits and strengthening consumer loyalty.

Operations

Modern Market Eatery launches first drive-thru as parent company continues investments in franchising growth path

By Lisa Jennings on Nov. 29, 2023

Sister brand Qdoba to see remodels and new digital menu boards as Modern Restaurant Concepts refinances debt.

Operations

How restaurateurs came to speak the way they do

By Peter Romeo on Nov. 28, 2023

Restaurant Rewind: Like any industry, the business has its own jargon. In this week's episode, we look at the origin of terms that are likely to be heard in kitchens today.

Operations

This season's holiday bookings are looking merry and bright

By Lisa Jennings on Nov. 28, 2023

Independent operators are hoping to capitalize on a return of both work and social gatherings, now that Covid is well behind them.

Operations

Shake Shack plans to up value messaging to drive traffic

By Lisa Jennings on Nov. 28, 2023

Despite "wobbliness," consumers are doing okay. But they want to get their money's worth, says CEO Randy Garutti.

Operations

Labor groups nominate 3 to the Starbucks board

By Jonathan Maze on Nov. 22, 2023

The Strategic Organizing Center, a coalition of labor groups, is targeting the coffee giant’s board, arguing that the company’s fight against unions hurts the brand.

Operations

Founder of Slater's 50/50 grows 'plug-and-play' portfolio

By Lisa Jennings on Nov. 22, 2023

Being opportunistic with real estate requires flexibility with finding the right concept, contends Scott Slater. Is the ability to swap out brands a solution?

Operations

What do restaurant operators have to be thankful for? Plenty

By Restaurant Business Staff on Nov. 21, 2023

RB editors look at trends and topics that the industry should be thankful for, from casual dining’s survival to brunch.

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