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New restaurant equipment and back-of-the-house technology
Operations

Chipotle's TikTok-inspired 'Keithadilla' will be officially official on March 2

 By Lisa Jennings on Feb. 27, 2023

The fast-casual chain turned a problematic viral menu hack into an official digital offering in response to customer demand.

Operations

White Castle says a recent court decision could cost the chain $17B

 By Peter Romeo on Feb. 23, 2023

The potential damages would cover all the instances that 9,500 employees used a biometric security system to access their store's computer.

Operations

Sweetgreen to slow the pace of growth to focus on profitability

By Lisa Jennings on Feb. 23, 2023

The fast-casual chain is also looking to cut $10 million from support center costs in effort to be more nimble and efficient.

Operations

Panera Bread adds annual Unlimited Sip Club subscription tier

By Lisa Jennings on Feb. 22, 2023

Members now make up 1 in 4 of the bakery-cafe chain's transactions and the program continues to drive in new guests.

Operations

Shake Shack breaks out the fine china, white tablecloths and (canned) wine for high-end experience

By Lisa Jennings on Feb. 22, 2023

For $20, guests can book the luxury trappings to go with the new White Truffle LTOs, but only at select locations.

Operations

Deflation and bucking industry trends helped Wingstop end 2022 on a high note

By Lisa Jennings on Feb. 22, 2023

The chicken chain attributed fourth quarter comp sales increase of 8.7% entirely to transactions.

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6 restaurants deemed America's Classics by the James Beard Foundation

By Lisa Jennings on Feb. 22, 2023

A Puerto Rican fonda, a Texas coffee shop and a fried-chicken spot in Indiana are among the winners, deemed to have "timeless appeal."

Operations

Subway wants to create a national EV charging network

By Jonathan Maze on Feb. 21, 2023

The fast-food sandwich chain plans to add electric vehicle chargers at select locations this year. It also plans to create a network of "Subway Oasis" parks featuring canopies, green space and Wi-Fi.

Operations

Robert Chicken to bring Korean-style chicken fried by robots to New York City

By Lisa Jennings on Feb. 21, 2023

Flagship is designed to showcase the robotic technology, which Seoul-based startup Robo Arete hopes to bring to U.S. restaurants.

Operations

Former CEO of Fuku joins Cote Korean Steakhouse parent as COO

By Lisa Jennings on Feb. 17, 2023

Alex Munoz-Suarez is one of three new exec appointments for growing Gracious Hospitality Management.

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