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Operations

New restaurant equipment and back-of-the-house technology
Operations

Celebrity chef Maneet Chauhan faces backlash after closing her restaurant Chaatable in Nashville, Tenn.

 By Lisa Jennings on Aug. 30, 2022

Celebrity chef Maneet Chauhan faces backlash after closing the Nashville restaurant Chaatable.

Operations

Lettuce Entertain You to join forces with Tao Group Hospitality to create a private members club in Chicago

 By Lisa Jennings on Aug. 26, 2022

Chicago-based Lettuce Entertain You Restaurants is joining forces with New York-based Tao Hospitality Group to develop a private membership club in Chicago next year.

Operations

How to compete against home bakery businesses

By Jonathan Deutsch, Ph.D. on Aug. 26, 2022

Home-based food businesses proliferated during the pandemic, but it’s unlikely that many of them are threats to more traditional establishments, Advice Guy says.

Operations

California Restaurant Association adds primer on contending with active shooters

By Peter Romeo on Aug. 25, 2022

The free instructional video reviews the best practices for defending staff and guests.

Operations

Quiznos and Taco Del Mar hope to spark growth with prefab mini drive-thru units

By Lisa Jennings on Aug. 24, 2022

The move attempts to speed the development process with fully equipped modular buildings.

Operations

How Fans Boost Customer and Staff Satisfaction

Sponsored content from our partner Big Ass Fans on Aug. 24, 2022

When it comes to cleanliness and temperature, ventilation and fans circulating air go a long way.

Operations

Should you charge COVID-positive guests a fee for missing their reservation?

By Jonathan Deutsch, Ph.D. on Aug. 19, 2022

If you’ve instituted a cancellation fee, standing by your policy in this instance could do some long-term damage, Advice Guy says.

Operations

NYC airs plans for dealing with the sidewalk sheds that sprouted mid-pandemic

By Peter Romeo on Aug. 18, 2022

Abandoned structures are being torn down while patently illegal facilities field ultimatums from the city.

Operations

Restaurants say operating conditions are worsening

By Jonathan Maze on Aug. 18, 2022

Nearly 90% of operators told the National Restaurant Association that costs are higher than 2019 and many operators say they are unable to repay pandemic loans.

Operations

Here’s a look at Wendy’s new, technology-fueled prototype

By Jonathan Maze on Aug. 17, 2022

The burger chain said new "Global Next Gen" restaurants will feature an optimized layout that better integrates technology and includes mobile order pickup and delivery windows.

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