Alaina Lancaster

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Workforce

4 email hacks for foodservice operators

For when you’ve got mail—and lots of it.

Workforce

7 ways to reduce last-minute staff cancellations

Here’s how to avert last-minute staffing shortages.

Consumer Trends

3 trendlettes to watch for March

Restaurants court consumers with concepts designed for next-level hospitality and social engagement.

Technology

Facing the music: In-house playlists

The NRA is pushing for more transparency in music licensing so operators can create playlists without fear of having to pay up to $150,000 for a music-use violation.

Consumer Trends

3 trendlettes to watch for February

For some restaurants, blurring the lines helps to differentiate; and for others, the lines are being blurred for them.

Workforce

6 ways to handle workplace bullying

Women react to harassment at work differently than their male counterparts, a recent study shows. Here’s how operators are creating cultures that squash bullying while retaining and nurturing talent.

Consumer Trends

Catering restaurants to kids

Beyond a carton of crayons and toys, operators have found new ways to provide contemporary family-friendly atmospheres through research, design and partnerships.

Technology