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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 14
Emerging Brands

Why this up-and-coming salad chain says it’s ready to go head-to-head with Sweetgreen

Crisp & Green, founded in 2016 by former fitness chain executive Steele Smiley, said it has been profitable every quarter and that it is seeing $2.5 million average unit volumes.

Financing

Kiosks and AI are on the horizon for BurgerFi, Anthony’s

The two chains said they are starting to see some efficiencies after joining forces last year, but development was slowed by COVID.

Leadership

Industry vet Sharlene Smith named Zaxby’s COO

Smith most recently served as VP of operations excellence for Papa John’s and has also held leadership posts at McDonald’s.

Marketing

Weed, taxes and high gas prices give marketers plenty of hooks

Marketing Bites: Current events are offering some good fodder for discounts, Baskin-Robbins debuts a rebrand and more marketing news of the week.

Marketing

Dutch Bros earns the 2022 Pacesetter Award

The honor, given by the editors of Restaurant Business, recognized the newly public chain’s strong corporate culture, successful loyalty program and thoughtful growth.

Leadership

How P.F. Chang’s CEO Damola Adamolekun tackled challenges inside his restaurants’ walls—and outside them, too

Improving the in-restaurant experience and making off-premise sales a priority topped his to-do list when he took over the Asian casual-dining chain in 2020.

Leadership

&pizza president Andy Hooper is out after a re-org

The fast-casual pizza chain’s day-to-day operations will now be run by &pizza’s COO and CBO, CEO Michael Lastoria said.

Emerging Brands

Why a small sandwich concept is breaking out of the fast-casual box

Zunzi’s was doing well as a traditional fast casual, its CEO said, but then it added a bar and sales soared. Now, it’s changed its franchising plans.

Marketing

Raising Cane’s enlists its workers as stars of its latest ad campaign

Marketing Bites: Expect to see more chains promote their workplace culture. Would you wear Waffle House sneakers? And more marketing news of the week.

Consumer Trends

Your teen probably wants to go to Chick-fil-A

The chicken QSR once again topped the semi-annual survey of young peoples’ spending from Piper Sandler. It was followed by Chipotle, Starbucks, McDonald’s and Dunkin’ on the list of teens’ favorite restaurant chains.

Financing

Dave & Buster’s to acquire Main Event for $835M

Main Event CEO Chris Morris will head the combined eatertainment group, which will have nearly 200 North American locations.

Marketing

Chipotle takes another trip to the metaverse with its new Burrito Builder

For the first time, players can earn virtual currency that can be converted into real burritos and bowls from the fast-casual chain.

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