Buffalo Wild Wings

Activist wants Scott Bergren, Lee Sanders on BWW's board

By Peter Romeo on Feb. 06, 2017

Mick McGuire, an investor known to play an active role, also wants a seat for himself.

Red Robin tries a delivery-only spinoff

By Peter Romeo on Nov. 13, 2017

Red Robin Express will have no storefront, just production capabilities for producing the food found in full-service units.

Buffalo Wild Wings jumps on the build-your-own bandwagon

Apr. 21, 2015

With the chain’s new “Fast Break” menu, diners can customize their lunch orders, eat a sit-down meal in a half-hour.

Marketing

9 slam-dunk restaurant promotions for March Madness

By Patricia Cobe on Mar. 13, 2017

Operators are betting that NCAA basketball fans will eat up these special deals.

Arby's, Buffalo Wild Wings to merge

By Peter Romeo on Nov. 28, 2017

The $2.9 billion purchase of BWW by Roark Capital will turn Arby's Restaurant Group into a two-brand operation headed by Paul Brown.

Rising food, labor costs the culprits in Buffalo Wild Wings Q2 earnings loss

By Kelsey Squire on Jul. 29, 2015

Net income at the company fell 9.3 percent, tempering sales and revenue growth during the quarter.

Financing

Franchisees flex a newfound might

By Peter Romeo on Mar. 27, 2017

With goading from investors, franchisees are becoming a force in brand parents' corporate dealings.

Operations

Pizza Hut tries beer delivery

By Peter Romeo on Dec. 05, 2017

A test of wine delivery is set to follow next month.

Technology

How to enhance service with tabletop tablets

By Amanda M. Westbrooks on Sep. 08, 2015

Success with tablets goes beyond just having them. Tabletop technology should augment your operation's service style, not allow staffers to slack.

Cries intensify for Smith's ouster from BWW

By Peter Romeo on Apr. 20, 2017

An activist shareholder said the chain's longtime leader is "out to lunch."

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