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Joe's Crab Shack

This week’s 5 head-spinning moments: Ah, indulgence!

This week's look at industry developments is intended for mature audiences only.

Marketing

Who has the best music in casual dining?

Music can help make or break a restaurant experience, so with help from Technomic, we found the top 10 casual-dining playlists.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Or at least not in 14 of the 18 restaurants that switched to a revenue-sharing model for compensating servers, revealed Ignite Restaurants, parent of the Joe's Crab Shack chain. Joe's was the first full-service restaurant chain of scale to experiment with the discontinuation of tipping.

McDonald’s told investors yesterday that its turnaround program is catching hold while other brands are lopping off stores that drag on their rebounds.

The casual-dining concept is paying servers at some stores instead of expecting customers to leave gratuities.

Sales also slowed at sister brand Brick House Tavern + Tap during Q3.