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The casual-dining chain operator also named Dan Kiernan president of Olive Garden.
But companies at the ICR Conference reveal the industry’s conflicting challenges regarding sales.
Often, the menu items deemed the most craveable aren’t the ones consumers say they’re most likely to purchase.
A “back to basics” approach helps most of Darden’s casual-dining concepts generate sales.
Citing the services’ high costs, Olive Garden owner Darden and Newk’s Eatery are cautious on the industry trend.
These marketing mishaps and wins left a mark on operators and consumers.
The appeal of limited-time offers—an opportunity to get new customers in the door and increase visits from regulars, as well as the accompanying bump in checks and sales—is clear.
Au Bon Pain is the latest brand to unveil an endless pass of sorts.
A look at the reports for public companies reveals some definite directional arrows for the industry as a whole.
Up-and-coming restaurant chains and what’s propelling their growth
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow