Popeyes

Leadership

Burger King’s owner names Duncan Fulton chief corporate officer

He will oversee communications, strategic growth and franchisee relations for Restaurant Brands International.

The former head of international operations for Dunkin' Brands and Papa John's has taken the job on a permanent basis, after serving for two months in an interim capacity.

These days, franchisors are relying on franchisees more and more to sustain a brand’s growth. Franchisees carry a lot of power in this new order.

The speculation about who'll be Steve Ells' successor is already at full throttle. Here are a few of the candidates we think may be in the mix.

A private-equity firm has agreed to buy the family restaurant chain.

But the company's Tim Hortons and Popeyes chains both struggled to win over consumers last quarter.

A termination “shouldn’t have to be all drama where everybody knows about it, and it’s a big scene,” says Katrina Wyand-Yurish, director of human resources for Roy Rogers restaurants. Learn her tips for a professional approach to an unpleasant process.

We’ve uncovered a sampling of new fair-inspired fare, which QSR chains have been churning out faster than a tilt-a-whirl.

Complaints are unavoidable in restaurants. But how operators handle issues often dictates consumers’ brand perception, as well as their willingness to return.

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