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Starbucks

Operations

Starbucks to workers: Stay out of presidential politics

 By Heather Lalley on Jan. 29, 2019

In the wake of former CEO Howard Schultz mulling a White House bid, the company's CEO sent a letter to employees noting that the brand doesn't get involved in national campaigns.

Leadership

Former Starbucks CEO Howard Schultz ‘seriously considering’ presidential bid

 By Heather Lalley on Jan. 28, 2019

Schultz announced he would run as a “centrist independent,” setting off widespread debate about what that might mean for the future of Starbucks and the country.

Operations

Starbucks reports 4% increase in comps

By Heather Lalley on Jan. 25, 2019

Traffic remained flat at the coffee giant for Q1, despite jumps in its loyalty program and a delivery push.

Operations

Report: Starbucks making systemwide changes following racial-bias incident

By Heather Lalley on Jan. 24, 2019

The coffee chain is changing employee training and the way it reports potentially dangerous in-store incidents, according to a just-released report it commissioned.

Operations

Starbucks to add 6 new U.S. delivery markets

By Heather Lalley on Jan. 22, 2019

The coffee giant is looking for a traffic rebound through its partnership with Uber Eats.

Operations

International Starbucks now outnumber U.S. units

By Heather Lalley on Jan. 11, 2019

With an aggressive push into China, the coffee giant officially operates more stores internationally than it does in the States.

Operations

Starbucks to install needle-disposal bins in select units

By Heather Lalley on Jan. 09, 2019

The move follows employee concerns about needle sticks after rising reports of drug use in the coffee chain’s bathrooms.

Operations

Starbucks reverses course on planned expansion of upscale Reserve and Roastery brands

By Heather Lalley on Jan. 07, 2019

The concepts, championed by former Chairman Howard Schultz to boost traffic, will no longer be the targets of massive growth.

Operations

The top 9 restaurant trends of 2018

By Peter Romeo on Dec. 18, 2018

A challenging year brought fundamental shifts in the market and a white-elephant sale of troubled concepts.

Operations

Starbucks to expand delivery to 2,000 locations

By Heather Lalley on Dec. 14, 2018

Starbucks, seeking to boost traffic declines, plans to expand delivery to more than 2,000 company-owned stores by spring.

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