Subway

A management overhaul and major layoffs signal a sense of urgency, but renewed complaints from operators over a new discount show the chain has a ways to go, says RB’s The Bottom Line.

The staff reduction is the latest in a series of massive changes at the Connecticut-based sandwich giant.

The chain’s delivery commercial set more consumers on a path to purchase than ads run by McDonald’s and several other larger chains, according to rating service EDO.