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Technology

The latest news and trends in restaurant technology
Technology

DoorDash now accepts cash for first-party orders

 By Joe Guszkowski on Mar. 21, 2023

The delivery company is enabling cash on delivery through its white-label Drive service after pizzerias asked for it.

Technology

The case for ChatGPT in restaurants

 By Joe Guszkowski on Mar. 21, 2023

The AI chat bot can do a little bit of everything, from writing menu descriptions to spitballing with the CEO. But its most intriguing abilities could take years to refine.

Technology

ItsaCheckmate acquires digital ordering company Open Tender

By Joe Guszkowski on Mar. 20, 2023

The third-party integration expert wants to help restaurants generate first-party orders, too. They can use Open Tender to build apps and websites.

Technology

From the judges' corner: Top trends emerging from this year's Kitchen Innovation awards

By Patricia Cobe on Mar. 15, 2023

20 diverse pieces of equipment earned KI awards from the National Restaurant Association Show, each reflecting one or more overriding trends.

Technology

How restaurant tech became a risky business

By Joe Guszkowski on Mar. 15, 2023

Tech Check: The classic boom-bust tale began with a virus and ended with a bank run. But the bigger story is far from over.

Technology

Calif.'s Prop 22 is upheld in win for delivery companies

By Joe Guszkowski on Mar. 14, 2023

A court ruled that companies like DoorDash and Uber Eats can continue treating couriers as independent contractors. It's the latest decision in a dispute over the 2020 law.

Technology

Grubhub CEO Adam DeWitt is stepping down

By Joe Guszkowski on Mar. 13, 2023

After 11 years with the delivery company, DeWitt said "it's the right time." He’ll be replaced by Howard Migdal, CEO of sister service SkipTheDishes.

Technology

Silicon Valley Bank rescue averts catastrophe for restaurant tech

By Joe Guszkowski on Mar. 13, 2023

The bank's collapse on Friday made for a panicked weekend for many startups, some of which feared they'd be unable to pay staff this week. Government action ended the crisis, but there could be longer-term consequences.

Technology

In New York, restaurants are divided over fate of delivery fees

By Joe Guszkowski on Mar. 09, 2023

A City Council proposal would lift the city's fee cap, allowing companies like Grubhub and DoorDash to charge restaurants more for marketing. Some say it will help them compete with big chains, while others call it a "pay to play" scheme.

Technology

DoorDash makes bundled orders mandatory for restaurants

By Joe Guszkowski on Mar. 08, 2023

U.S. restaurants are being automatically added to DoubleDash, which allows customers to order from two businesses at once. DoorDash said it helps restaurants reach new guests. But it also lengthens delivery times.

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