design

Operations

Serving in style

Along with your food and service, your serving ware makes a major statement about your operation. And who knows more about serving ware than the owners and chefs who use it day after day? We recently talked with a few restaurant pros to find out what factors are important to them when choosing their serving pieces.

Getting input: Building a board

Want to streamline operations, grow your business or simply improve communication with the operators in your system? Then consider building a franchisee advisory board.

Pollo Campero, the Guatemalan fried-chicken chain, is Americanizing its menu with the addition of such familiar choices as tacos, empanadas and panini.

Today’s dinnerware allows restaurants to strut their personal style with pieces that are affordable and flexible enough for every type of operation.

Del Taco has always been known for delivering value in the Mexican QSR space. But as a perennial bridesmaid to Taco Bell, the brand wanted to better communicate what it sees as its points of differentiation: made-to-order freshness and top quality ingredients.

Ari Malcolm set out to modernize the traditional pizza joint. Here, “guests control their own experience [through tech],” he says.

Martha Stewart may have started in the foodservice world with a catering company, but it’s taken her until now to make the jump to restaurants.

Rooftops and patios can be a big draw—if the upfront costs add up.

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