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Fast_Casual

Technology

Mobile apps drive drive-thru innovation

 By Dina Berta on Feb. 07, 2017

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Financing

Star investors lend upstarts a halo of success

 By Peter Romeo on Jul. 20, 2017

The upscale restaurant market has its celebrity chefs, but the limited-service sector is giving rise to a group of marquee-name investors whose very interest tends to anoint their holdings as likely successes.

Leadership

Wingstop names Larry Kruguer COO

By Jonathan Maze on Jan. 05, 2018

The promotion will enable Kruguer to integrate the chain’s U.S. and international operations.

Leadership

Chipotle names Marissa Andrada chief human resources officer

By Jonathan Maze on Apr. 20, 2018

The former Kate Spade executive is the latest addition to the chain’s executive ranks.

Chipotle revises its recovery plan

By Peter Romeo on Oct. 26, 2016

The troubled chain is putting more emphasis on technology, menu changes and marketing, along with rolling out a new store design.

Operations

Real estate priorities beyond location

By Dina Berta on Feb. 07, 2017

As more fast-casual concepts see the volume benefits of a drive-thru, finding the right locations may get trickier.

Consumer Trends

Battle of the breakfast stars

By Technomic on Aug. 15, 2017

Limited-service restaurants aren't pulling any punches when it comes to breakfast innovation.

Financing

How Wingstop fixed its election problem

By Jonathan Maze on Jan. 11, 2018

After a rare decline in same-store sales a year ago, the company started advertising and quickly recovered.

Financing

You’d be surprised who is taking Subway’s customers

By Jonathan Maze on Apr. 25, 2018

It’s not sandwich chains: The brand is losing business to Chick-fil-A, and delivery, says RB’s The Bottom Line.

Technology

3 ways consumers will change in the future

By Sara Rush Wirth on Nov. 17, 2016

A gathering of forward-thinking techies predicts what the not-to-distant future might look like for restaurant operators.

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