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Marketing

Wendy’s and the terrible, horrible, no good, very bad public-relations week

 By Heather Lalley on Feb. 28, 2024

Marketing Bites: After its now-walked back comments about dynamic pricing, the burger chain is catching the flame-grilled indignation of some restaurant competitors.

Financing

Wendy's now says it will not raise prices during busier periods

 By Jonathan Maze on Feb. 28, 2024

The fast-food burger chain walked back statements that it would test “dynamic pricing,” saying that digital menu boards would enable discounts during low-traffic parts of the day.

Operations

Chipotle doubles down on Cultivate Next

By Lisa Jennings on Feb. 28, 2024

To celebrate the venture fund's two-year anniversary, the fast-casual chain commits another $50 million to bring the investment pool to $100 million.

Food

Grand Geneva Resort & Spa's 'Ouisconsin' croissants reflect the state's French legacy

By Patricia Cobe on Feb. 28, 2024

Behind the Menu: Hyper-local Wisconsin ingredients and a three-day baking process turn out pastries that are in high demand by hotel guests.

Financing

Why restaurant consumers are more value conscious right now

By Jonathan Maze on Feb. 28, 2024

A Deeper Dive: Robert Byrne, director of consumer and industry insights with Technomic, joins the Restaurant Business podcast to talk about fast-food value.

Technology

Del Taco ends use of drive-thru voicebots

By Joe Guszkowski on Feb. 28, 2024

The 600-unit taco chain began testing the technology from Presto in 2022 and said last year that it was exceeding expectations.

Operations

Applebee's and IHOP eye co-branded locations in the U.S.

By Joe Guszkowski on Feb. 28, 2024

Dual locations have generated strong returns overseas and could provide a spark to the chains’ domestic development.

Emerging Brands

Think recent closings were dramatic? Here's the whole chain Darden had to shutter

By Peter Romeo on Feb. 27, 2024

All 51 units of China Coast went dark on the same Tuesday morning. But that didn't stop its parent from considering other entries into the Asian market.

Operations

Watch out casual-dining chains, Cava is coming for your guests

By Lisa Jennings on Feb. 27, 2024

The Mediterranean fast casual is planning to enhance restaurant ambiance to make locations more inviting for dine-in. Also steak is coming to the menu.

Financing

Portillo’s sees opportunity in catering, pickup-only stores

By Heather Lalley on Feb. 27, 2024

The Chicago-style fast casual opened 12 new restaurants in 2023, a record number, and said same-store sales rose 5.7% during the year.

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