Casual Dining

Operations

TGI Fridays unveils small-format Fridays on the Fly concept

The stores will look to take advantage of a growing off-premise business at the casual-dining brand.

Leadership

Ruth's Chris CFO Kristy Chipman adds COO to title

Chipman, who joined the steakhouse chain in 2020, is also executive vice president and chief accounting officer. Ruth's also hired Robert Miles as VP of development.

The casual-dining chain has emerged from bankruptcy with plans to get back to its fast-growing ways.

The 12-year veteran of Bonefish parent Bloomin' Brands will take the reins at the 185-unit seafood chain.

Burns will lead the 23-unit multi-concept operator with her brother, Herb Gould, the company announced this week.

The Bottom Line: The food-and-games chain has declared bankruptcy twice over the past two decades and has struggled for years. It closed its last six units and shut down for good on Christmas Eve.

The strategy represents a new era for the chain as it emerges from bankruptcy and a decade of shrinking sales and unit counts.

Garnett Station Partners recapitalized PJW Restaurant Group, the New Jersey-based operator of the pub chain and other concepts.

Executives said the popular promotion had negative impacts—and it did just fine without it this year.

The longtime restaurant leader intends to retire in May. Here's how his thinking has influenced a casual-dining giant—if not the industry itself, according to RB's Reality Check.

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