Marketing

KFC overhauls its e-commerce store for the holidays

KFC has introduced a new collection of themed merchandise in its e-commerce store, KFC Ltd., for the holiday season.

Available while supplies last, the new products start at $4 and include mugs, apparel, prints, accessories and wrapping paper.

While KFC has added several one-off items to its store in the past few months, the new collection marks the first time KFC has done a complete overhaul of its merchandise since the fried chicken chain launched the store back in July.

Director of U.S. advertising, George Felix says that the introduction of KFC Ltd. has been part of a larger push over the past few years to take the KFC brand back to its roots.

“For us it meant getting back to the DNA of what made Kentucky Fried Chicken great back when Colonel Sanders was running the brand,” he says, adding that the online store is specifically intended to keep the KFC brand in the forefront of people’s minds and pop culture.

“We know that traditional television advertising is great, but in today’s world where attention spans are shorter and there’s so many options for people we realized we have to show up in unexpected ways. We just want to keep the brand fun and keep surprising people.”

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Food

Nando's Americanizes its menu a bit as U.S. expansion continues

Behind the Menu: Favorites like mac and cheese, bowls and salads join the fast casual’s Afro-Portuguese-rooted dishes, including the signature peri-peri chicken.

Financing

The consumer is cutting back, but not everywhere

The Bottom Line: Early earnings from major restaurant chains suggest the consumer has taken a distinct turn for the worse so far in 2024.

Trending

More from our partners