Olive Garden is following the lead of such competitors as Chili’s and Red Robin by adding tabletop mini-kiosks that enable guests to pay at the table and order drinks, appetizers and desserts.
The rollout, which the chain expects to finish by January, follows a test of the Ziosk system in select units since 2014. In the test stores, table turns, guest-satisfaction scores and tips were higher than the chainwide norm, according to Ziosk.
The 7-inch touchscreens run on the Android operating system.
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