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Operations

New restaurant equipment and back-of-the-house technology
Operations

Panera Bread appears to be relaxing ingredient standards, says report

 By Lisa Jennings on Mar. 06, 2024

With a major menu overhaul coming next month, the fast-casual chain may also be easing off on its commitment to responsibly raised meat.

Operations

Kwame Onwuachi's return to D.C. and other hot new restaurants open or coming soon

 By Lisa Jennings on Mar. 06, 2024

Openings and Closings: Reverie 2.0 is almost ready in Georgetown; Early to Rise is brunching it up in San Francisco; and Detroit's Book Tower adds sushi and sandos by Hiroki Fujiyama.

Operations

Eggs Inc. to tap America's love for protein and breakfast all day

By Lisa Jennings on Mar. 06, 2024

Denver restaurateur Troy Guard is partnering with a Swedish startup to grow a fast-casual brand that is something different.

Operations

4 Potbelly franchisees add to their development commitments

By Lisa Jennings on Mar. 05, 2024

The deals are the latest in an ongoing franchisee acceleration program as as the sandwich chain pushes to reach 2,000 units, with 85% franchised.

Operations

Central Park Boathouse restaurant reopens, with Legends Hospitality running the show

By Patricia Cobe on Mar. 05, 2024

The landmark restaurant in NYC’s Central Park, closed for two years, has been refreshed with a modern continental menu and an elegant interior to match.

Operations

GoTo Foods' 4-year path to overnight transformation

By Lisa Jennings on Mar. 01, 2024

The company formerly known as Focus Brands is now GoTo Foods and a "platform business." What does that really mean for franchisees of Cinnabon, McAlister's Deli, Carvel, Jamba, Schlotzsky's, Auntie Anne's and Moe's Southwest Grill?

Operations

Here’s when a restaurant operator should expense a meal

By Jonathan Deutsch, Ph.D. on Mar. 01, 2024

Advice Guy: RB’s operations expert says it’s OK to write off research meals. But expensing date night is a no-no.

Operations

Sweetgreen's robotic makelines show 10% sales lift

By Lisa Jennings on Mar. 01, 2024

But the multi-tier Sweetpass subscription program is not showing results. CEO Jonathan Neman says it needs to be simpler.

Operations

Food halls: A fad still figuring it out

By Lisa Jennings and Nancy Kruse on Mar. 01, 2024

Nancy and Lisa debate the up and downsides of these multi-concept outlets that are a leading cause of Choice Paralysis.

Operations

6 restaurants win America's Classics Awards from James Beard Foundation

By Patricia Cobe on Feb. 29, 2024

The locally owned independent restaurants are recognized for quality food, timeless appeal and their ability to reflect the character of their communities.

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